Seven Steps to Take When Your New Roof Leaks

While it may be frustrating to experience a leak so soon after installation, it’s a more common issue than many Orlando homeowners expect. 

By following these essential steps, you can mitigate damage and take the necessary actions to resolve the issue efficiently.

1. Secure the Area and Shut Off Utilities

As soon as you notice water where it shouldn’t be in your Orlando home, your first priority should be protecting your valuables from further damage. Move any furniture that can be relocated, pack your clothing in boxes, and remove photographs before they become ruined. If it’s safe, also move appliances to a dry area.

For electrical safety, cover any affected outlets with outlet plugs and add an extra layer of protection using plastic bags, tarps, or other waterproof materials. This will help prevent water from seeping into the sockets and worsening the situation.

2. Contain the Leak

Even if you plan to hire a professional water damage restoration company, take immediate action by placing buckets to catch the leaking water. This can help identify the source of the leak while also reducing potential damage to your home. 

Be sure to empty the buckets outside once they fill up, as the water may contain hazardous materials like insulation, flashing, sewage, or roofing debris. Handling this carefully will help protect you, your family, and your pets from potential health and safety risks.

3.  Document the Damage

Document the situation thoroughly by taking photographs and videos as soon as you notice the leak. Capture images of the affected areas, including any visible damage to the roof, walls, ceilings, and belongings. Continue documenting throughout the process until professional help arrives.

This visual evidence will be invaluable when working with your roofing contractors, insurance adjusters, and repair specialists. It provides a clear record of the damage, helping ensure accurate assessments and preventing misunderstandings about the necessary repairs. Additionally, having detailed documentation can strengthen your insurance claim and increase the likelihood of reimbursement for repairs and damages.

4. Identify the Source of the Leak

If it’s safe, go up to your attic to inspect the roof for any visible holes or gaps. Look for light coming through, as this can help you pinpoint the source of the leak. Take note of these spots so you can identify their location on the exterior of your home.

Avoid climbing onto the roof yourself, as it can be dangerous, especially in wet conditions. If you must go outside, take precautions—wear non-slip shoes, work with a partner for safety, and ensure someone is available to assist if needed.

Instead of attempting to patch the leak yourself, which could lead to more damage, focus on minimizing the impact inside. Place buckets in the attic to collect dripping water or use a tarp to cover the area where water is entering. Additionally, take photos of any visible damage to share with roofing professionals when they arrive.

5. Contact the Roofing Company

Regardless of whether you’ve identified the exact source of the leak, your next step should be to contact the company that installed your new roof. If the issue stems from poor installation, your roof may still be under warranty, which could cover the cost of repairs and any resulting damage.

Common installation issues include improperly secured shingles or faulty flashing, both of which can lead to leaks. If the problem is due to a workmanship error, the roofing company should take responsibility for making the necessary repairs. Be sure to review your warranty terms and communicate the issue as soon as possible to prevent further damage.

6. Act Quickly to Prevent Further Damage

A small roof leak may seem like a minor inconvenience, but delaying repairs can lead to serious consequences, such as mold growth, structural deterioration, and increased repair costs. While waiting for professional repairs, consider temporary solutions, such as placing a tarp over the affected area to prevent additional water intrusion. Choose a reputable contractor to ensure the repairs are done correctly and prevent future leaks.

7. Monitor for Recurring Issues

After the repair has been completed, you still need to be vigilant to ensure it doesn’t happen again. Sometimes, even a new roof may have a weak spot or an area susceptible to leaks, and you need to ensure that it remains watertight.

If you spot any signs of water or dampness, especially after a storm, call your contractor and ask them to come out and reassess the repairs. This will give you greater peace of mind and help protect your property.  

By taking immediate action and following these steps, you can minimize damage and ensure that your new roof remains in optimal condition for years to come.